Access & Disability
We have an infa-red hearing enhancement system in the auditorium, please ask at the Box Office either when booking or before the performance.
We offer sign language interpreted performances for BSL users whenever possible. Please contact the Box Office on 01962 840 440 or firstname.lastname@example.org for information on selected performances.
There is lift access to all levels
We can accommodate wheelchairs in the stalls, and rows A and B can be removed to accommodate group bookings.
According to the terms of our licence, wheelchair users must be accompanied during a performance. If you wish to bring a friend along, their ticket will be available at a 50% discount.
Please call the Box Office to discuss bookings for larger groups and we will do our utmost to help with any requests.
Assistance dogs are welcome in all areas of the building. Please talk to our Box Office staff about any special requirements when booking. No other animals are permitted beyond the entrance foyer.
There is limited parking at the Discovery Centre. Use Tower Street for alternative parking.
Adapted facilities are available on the ground floor in the atrium.
We can provide a visual story tool for patrons with an Autistic spectrum condition, learning disability or a sensory or communication disorder and who may have not visited the venue previously.
If you are visiting the theatre for an event and are feeling curious (or anxious) about your trip and would find a visual story beneficial then please contact email@example.com or call 01962 840 400.
Download the Panto 2017 Visual Story Guide [PDF 2.2MB]